Delivery Terms

Valid from: 05.02.2026.

Web shop: drurban.hr

 

1. Delivery Area

Delivery is available within the Republic of Croatia, European Union countries, and other countries, in accordance with applicable regulations.

 

2. Delivery Services

Delivery is carried out via the contracted courier service GLS.

 

3. Delivery Time

Orders received on working days by ??? (HH:MM) are dispatched the same or the next working day.
Estimated delivery times:

  • Croatia: 1–3 working days
  • EU: 3–7 working days

Delivery times may be longer during holidays, sales periods or due to extraordinary circumstances.

 

4. Delivery Costs

Delivery costs are clearly displayed before completing the purchase. For delivery outside Croatia, prices are calculated according to the applicable price list and are determined upon selecting the destination country.

Delivery within Croatia: 5 €

Other countries:
Austria – €12
Belgium – €12
Bulgaria – €12
Czech Republic – €9
Denmark – €12
Estonia – €12
Finland – €20
France – €15
Germany – €10
United Kingdom – €15
Greece – €12
Hungary – €10
Ireland – €20
Italy – €12
Latvia – €12
Liechtenstein – €15
Lithuania – €12
Luxembourg – €12
Malta* – €15
Monaco* – €20
Netherlands – €12
Poland – €10
Portugal – €20
Romania – €12
San Marino – €20
Serbia – €12
Slovakia – €10
Slovenia – €10
Spain – €15
Sweden – €20
Switzerland – €15
Vatican – €15

 

5. Shipment Tracking

Once the order has been dispatched, the customer will receive an email with a tracking number.

 

6. Receipt of Goods

The customer is required to inspect the shipment upon delivery. If the package is visibly damaged, it is recommended to refuse acceptance and notify the seller immediately.

 

7. Failed Delivery

If the customer is not available at the delivery address, the courier service will leave a notice regarding redelivery or collection at the nearest depot/parcel locker.

 

8. Incorrect Address

The seller is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer.

 

9. Delivery Contact

For any questions regarding delivery:
📧 Email: info@drurban.hr
📞 Telefon: +385 99 325 6450

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